Ironing World Supplies

Ironing World Supplies Statement of Privacy

Introduction
Last Updated: 02nd June 2009

Ironing World Supplies knows how much you care about the way your personal information is used and stored. We are committed to protecting the integrity and confidentiality of your information and appreciate the trust you place in us. We have drawn up this privacy policy to inform you how we collect and use your information in a careful, sensible manner in compliance with the Data Protection Act 1998.

By visiting Ironing World Supplies website, you are consenting to the procedures outlined in this statement.


Who Controls The Personal Information Collected?

All personal information collected is in the control of Ironing World Supplies of 23 Oakview Close, Cheshunt, Hertfordshire, EN7 6LJ.


How and What Personal information Do We Collect?

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number(s), product selections, credit card or other payment information and a password.

The information we gain from you is essential in helping us continually improve the shopping experience of Ironing World Supplies.


There are only 3 types of customer information we collect and hold after the item(s) of purchase. All other information including any or all Financial Information is not held or retained by Ironing World Supplies:



  • When you visit the site and attempt to complete a purchase, we use and collect your computer's IP address to ensure quality and control of all future purchases.
  • We will request you enter personal information when you are subscribing to our special email offers or newsletter:


    • When you subscribe to Ironing World Supplies special email offers, we will request your name and email address and we will provide you with a password.


  • When you place an order from Ironing World Supplies, we will request all the personal information required to complete the sale and deliver the item(s) purchased. This information will include: name, address, email address, telephone number(s), payment details other than credit card and shipping information. You will be given the option to receive monthly email specials and Ironing World Supplies newsletter, targeted mailings and Selected 3rd Party email offers. At any time after you have signed up for special offers or newsletter you have the right to cancel and all relevant information held will be deleted.


What Is Your Personal Information Used For?

We use your personal information for three primary purposes:

  • To alert you to product upgrades, special offers, updated information and other new services from Ironing World Supplies.
  • To support the order process through order confirmation and product despatch notification.
  • To make Ironing World Supplies Website easier for you to use by enabling you to log-in and access your secure personal details for newsletter.  


We also use the information for internal analysis to:

  • Identify areas of the Website in need of improvement.
  • Build customer profiles to improve the relevancy of the Website and the products we offer and sell.

 

You can adjust the personal information that is stored by Ironing World Supplies at any time by contacting us here


Do We Share Your Information?

Ironing World Supplies will not share personal information with third parties without your permission, other than for the limited exceptions listed below.


Ironing World Supplies will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ironing World Supplies; (b) protect and defend the rights or property of Ironing World Supplies, and, (c) act in urgent circumstances to protect the personal safety of the users of Ironing World Supplies, or the public.

Ironing World Supplies will not share personal information with third parties without your permission, other than for the limited exceptions listed above. Occasionally, we will send email offers in association with other businesses to specially selected customers of Ironing World Supplies. In these instances, we do not share any details with the associated business.



How Can You Gain Access To Your Personal Information?

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by writing to us. You can:

  • Tell us whether you want Ironing World Supplies to send you marketing information.
  • Subscribe or cancel subscriptions to special service and product offers.

 

You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: Data Protection Manager, Ironing World Supplies, 23 Oakview Close, Cheshunt, Hertfordshire, EN7 6LJ.

PLEASE NOTE: We will NOT provide any information on the request following the receipt of a telephone call.


Please quote your name and address together with your Customer ID. We would be grateful if you could also provide brief details of the information required as this will help us to accurately deliver your data requirements.

For the protection of all our customers, we will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

We will respond to such requests within 20 working days.


How Secure Is Your Personal Information?

Ironing World Supplies recognises that you are increasingly concerned about the protection of personal information from misuse and abuse, and about privacy in general. We constantly review and enhance our technical, physical and managerial procedures in connection with the collection, storage and disclosure personal data in order to protect it from unauthorised access, accidental loss and/or destruction.

We use industry standard 128 bit secure sockets layer (SSL) technology to encrypt sensitive information such as your credit card and other financial information.

It is important to remember to protect yourself against unauthorised access to your password if you use a shared PC. Make sure you sign off or close your browser when you have finished using it.


Do We Transfer Personal Data Overseas?

The Internet is a global environment. Using the Internet to collect and process personal data involves the transmission of data on an international basis. By browsing Ironing World Supplies and communicating electronically with us, you acknowledge and agree to our processing your personal data in this way.



Do We Monitor and/or Record Your Communications?

Monitoring or recording of your calls, e-mails, and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, and in order to prevent or detect crime. Please visit the following Websites for further information:


www.dataprotection.gov.uk
www.dti.gov.uk


What Happens If We Change This Statement?

Ironing World Supplies will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Ironing World Supplies will not notify directly.



Contact Information

Ironing World Supplies welcomes your comments regarding this Statement of Privacy, please contact us or send your request by postal mail.



Data Protection Manager 23 Oakview Close, Cheshunt, Hertfordshire, EN7 6LJ

Thank you for your trust.

Ironing World Supplies